AVM-WR-017Datasheet

Platform datasheet

Every specified property of the Avanti platform, on one sheet.

One dashboard for your whole fleet.

1Platform

Table 1 — What the Avanti platform is, and where it runs.
Item	Specification
Platform type	Multi-tenant SaaS. One platform serves both the household and the fleet audience.
Tenancy model	Every record is scoped to its tenant in the data layer. Where no tenant resolves, a query returns nothing.
Robot connectivity	A messaging channel partitioned per tenant and per robot, with a REST fallback for the device.
Robot operation	Offline-first. Navigation, patrol and monitoring run on the device and do not depend on the platform being reachable.
Data residency	Processing and storage on UK servers, under UK law, by design; the platform defaults to a London region.

2Fleet management

Table 2 — Provisioning a robot, organising it, and watching it.
Item	Specification
Robot onboarding	A robot registers with a unique hardware identifier and receives its own device certificate and key pair. The private key is returned once, at provisioning, and never again.
Consumer pairing	QR-code pairing through the companion app.
Setup	Account, network, pairing, room mapping and first patrol, resumable if interrupted.
Sites and groups	Robots organised into sites within a tenant, and assigned or unassigned through the API.
Health monitoring	Presence, battery, health state and last heartbeat, each recorded against the robot and readable through the API.
Alert rules	Configurable thresholds raise an alert when a health limit is breached.
Remote commands	Commands dispatched to a robot and tracked through their lifecycle, with the robot acknowledging on its own device channel.

3Telemetry and observability

Table 3 — What a robot reports, and what happens to it.
Item	Specification
Event ingestion	Robot events captured and classified by type, category and severity.
Telemetry batching	Telemetry is batched on the device and submitted in batches; a genuine event reports on occurrence.
Metrics	Time-series metrics with units and tags, queryable per robot.
Diagnostic logs	Structured logs aggregated from robots, with search.
Aggregation	Hourly and daily rollups of metrics and event counts.
Retention	Tiered retention with automatic pruning and compression of older data.
Incident timeline	An incident flight-recorder timeline assembled from health transitions and events.
Anomaly detection	Detection of a robot behaving unlike the rest of its cohort.

4Behaviours and updates

Table 4 — What the platform sends a robot, and how it is protected.
Item	Specification
Behaviours	Versioned, database-stored behaviour definitions with full version history.
Composition vocabulary	Behaviours pair a trigger — schedule, battery or zone — with an action — patrol, dock or notify.
Templates	Parameterised templates instantiated per site, customised per instance.
Validation	An invalid configuration is rejected before deployment.
Staged rollout	Deployment to 1%, 10%, 50% then 100% of a fleet, advanced, paused, resumed or cancelled through the API.
Automatic rollback	A rollout rolls back when the error rate crosses its configured threshold.
Signed updates	Every update is cryptographically signed before it leaves the platform; a missing or invalid signature means nothing is applied. Updates are behaviour documents, not firmware images.
Device configuration	Config-as-code configuration bundles, versioned and checksummed, with rollback to a previous version.

5Interfaces

Table 5 — The two front ends, and who may do what in them.
Item	Specification
Companion app	A progressive web app for households, on mobile and desktop browsers.
Consumer dashboard	Robot status, camera thumbnail, recent alerts and quick actions, updating in real time.
Live video and audio	Streaming to the companion app, with two-way voice.
Household sharing	A robot is shared with the members of its household, each on their own private channel.
Fleet dashboard	Fleet overview, robot detail and command dispatch with status confirmation, updating in real time.
Roles	Four tenant roles in a strict privilege ladder: `owner`, `admin`, `operator`, `viewer`. A viewer cannot write, an operator cannot manage users, and only an owner reaches billing.
Teleoperation	Real-time remote drive over an authorised channel, with the session and every drive command recorded.

6Integration and API

Table 6 — The programmable surface. The endpoint register is on the developer document.
Item	Specification
REST API	A versioned JSON API covering fleet, sites, telemetry, behaviours, rollouts, commands, certificates, teleoperation and device configuration.
Authentication	Your team issues and revokes API tokens from the account area, each scoped to what it may do.
Token abilities	A closed set of three — `read`, `commands`, `telemetry` — so an integration only ever has the access it needs.
Webhooks	Three events — `robot.status_changed`, `alert.raised`, `rollout.completed` — each delivery signed so you can verify it came from us, from a per-endpoint secret with rotation.
Egress protection	Every outbound request is checked against SSRF safeguards before it leaves the platform.
Documentation portal	The full technical reference is issued with your integration credentials.

7Security

Table 7 — Controls. The security document carries the architecture and the disclosure policy.
Item	Specification
Device authentication	X.509 device certificates over mutual TLS, bound to the device and to its tenant.
Certificate rotation	Rotation overlaps: the certificate in service keeps authenticating through a grace window while its replacement is bound. A scheduled sweep closes expired windows and revokes.
Certificate revocation	A compromised certificate is revoked immediately, without waiting for any window, and cannot connect again.
Tenant isolation	Every customer's data is isolated and access-checked before it is returned.
Encryption	Current TLS in transit, older protocol versions refused. Device certificates and signing keys are held encrypted at rest.
Audit logging	Administrative actions recorded, with the request identifier and resolved tenant carried on every API response.
Data residency	Processing and storage on UK servers, under UK law, by design; the platform defaults to a London region.

8Commercial

Table 8 — Plans and billing. Every figure comes from the price book; the price list carries the VAT treatment.
Item	Specification
Consumer hardware	Avanti Home £299, Home Pro £449, Care £599. One-off, VAT inclusive.
Consumer subscription	Free £0/month, Plus £9.99/month, Premium £19.99/month. VAT inclusive.
Business subscription	Starter £35 / robot / month, Professional £50 / robot / month, Enterprise from £75 / robot / month. Excluding VAT.
Per-robot billing	The billed quantity follows the fleet as robots are added or removed.
Grace period	Robots keep operating through a brief billing failure.
Annual billing	Available, at a discount equivalent to two months.
API rate limits	API access scales with your subscription plan.

9Robot hardware

This sheet specifies the platform. The consumer robots — Avanti Home, Avanti Home Pro and Avanti Care — are engineered in-house, and each ships with its full hardware specification. The waitlist hears first.