Looking in, without moving in.
For the relative who would rather stay in their own house, and the family who would like to know they are all right. Care at home is not offered to households yet. When it is, the household sees in the app anything that needs a person; a gentle morning check-in is in development.
In development, with early access by enquiry for households and fleet operators.
The hallway runner
The dog bowl by the back door
The leg of an armchair
The dock, glowing: it is full
The morning check-in
Morning check-ins are in development and are not switched on for anyone yet. The plan: at times the household sets, the robot asks ‘Good morning, did you sleep well.’ A simple ‘I’m OK’ is all it needs. If the answer does not come within the response window, the household, and later any contacts you name, would be told.
The household sees it
Care at home is not offered to households yet. When it is, the robot never decides on its own that everything is fine: when something needs a human, your household sees it in the app. The figure below shows the escalation chain as planned; it is in development.
- 1
Check-in
The plan: the robot asks, good morning, did you sleep well.
- 2
No answer
The plan: if the response window passes without an answer, the path continues.
- 3
A person sees the alert
The plan: the household is alerted in the app, and each alert is recorded. Named contacts outside the household: not switched on yet.
- 4
A person acts
The plan: when someone acknowledges, the chain stops, and a neighbour knocks.
Family first
Everyone in the household who has agreed to help sees the alert in the app, as their notification settings allow.
Named contacts: not switched on yet
Alerts to named contacts outside the household, one at a time in the order you set, are built and not switched on yet.
One answer stops the chain
A household member can acknowledge an alert in the app. The full chain, in which one acknowledgement stops it, is in development.
Nothing pretended
Every alert is recorded, with who it went to and when. When email delivery is switched on, an email is never marked delivered unless it was.
Alerts, not calls
Household members see the alert in the app. Alerts to named contacts outside the household are not switched on yet. The platform does not place phone calls or send texts.
Their home, their say
The person being looked after stays in charge of their home. Their consent to routine monitoring is recorded, and if it is withdrawn, routine monitoring stops. The platform keeps a ledger, which they can read, of who looked. The robot is help about the house, never a replacement for a visit or a phone call.
The dog's day, in a sentence
Out from nine to five. The robot keeps note of where the dog spent the day and how active it was, and gives you a short summary when you want it.
Shared with the whole family
A brother, a sister, a daughter abroad: everyone who helps can share the same household, see the same alerts, and choose how they hear about them.
A note at the end of the day
Each carer can have a short note on how the day went, written only from what the robot recorded, with a line back to each fact. It is kept in the app each day, and is also emailed once a day when email delivery is switched on. A notification on a phone carries no content.
Getting started
You add the robot to your household with a claim code and invite the family.